Privacy Policy

This Privacy Policy explains how we collect, use, and safeguard your information

1. Introduction

Mekanone LLC ("we", "our", or "us") respects your privacy and is committed to protecting personal data collected through our website [www.mekanone.ge] ("Website") and chatbot service ("Service"). This Privacy Policy explains how we collect, use, and safeguard your information.

2. Data We Collect

We may collect the following types of data:

  • Personal Information: Name, email, phone number (if registering).
  • Anonymous Data: Questions asked in the chatbot, usage patterns.
  • Technical Data: IP address, browser type, device information, cookies.

3. How We Use Your Data

We use collected data to:

  • Provide and improve the Service
  • Communicate with registered users
  • Analyze usage trends and optimize performance
  • Comply with legal obligations

4. Legal Basis for Processing

  • Consent: Users provide explicit consent during registration.
  • Legitimate Interest: Improving the Service and ensuring security.
  • Legal Obligation: Compliance with Georgian law.

5. Data Sharing

We do not sell your personal data. We may share information with:

  • Service providers (hosting, analytics)
  • Legal authorities, if required by law
  • Affiliates, in accordance with this Privacy Policy

6. Cookies

We use cookies to enhance the user experience:

  • Essential Cookies: Required for basic website functions.
  • Analytics Cookies: Track website usage and performance.
  • Advertising Cookies: Optional, used for marketing purposes.

Users can manage cookie preferences via browser settings.

7. Data Retention

We retain personal data only as long as necessary to provide the Service and comply with legal obligations. Anonymous usage data may be stored for analytics purposes.

8. Your Rights

Users may exercise the following rights:

  • Access and obtain a copy of personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to processing or request restriction

9. Security

We implement technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure.

10. Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect personal data from children.

11. Updates

We may update this Privacy Policy at any time. Continued use of the Service indicates acceptance of changes.

12. Contact

For questions regarding privacy, please contact:

📧 contact@mekanone.ge